Return & Refund Policy
At Caribbean Embroidery, your satisfaction is our priority. If you are not completely satisfied with your purchase, we encourage you to contact us within 14 days of receiving your order to request a return or refund.
Please note:
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Not all purchases are eligible for a refund. Custom or personalized items are non-refundable.
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All return requests must be approved in advance.
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Items must be unused, in original condition, and returned in their original packaging.
Shipping & Tracking
For shipped orders, we will provide tracking details and carrier information once your package has been dispatched. If you have any questions about your shipment or delivery status, please don’t hesitate to reach out.
Customer Satisfaction
We are committed to providing exceptional service and quality products. If you have any concerns about your order or experience, please contact us right away so we can make it right.
